JETOUR Auto Philippines has always been at the helm of exemplary aftersales service. At its core, the company aims to satisfy its customers by responding to all inquiries and concerns regarding their vehicles. However, with every new car model being introduced in the market today, there will also be new challenges that the sales and service teams would have to tend to, which is why the next logical step would always lead to the implementation of an Aftersales Training Program.
In keeping with their goal of growing the JETOUR brand and business in the Philippines above and beyond expectations, JETOUR Auto Philippines (JAPI) has taken major steps to ensure that all their service staff are working smoothly and in sync, providing them with many opportunities to grow their skills and knowledge in their respective departments and divisions.
Held at various JETOUR Auto dealerships nationwide, the 5-day intensive workshop was designed to ultimately empower JETOUR Auto’s technical staff with advanced knowledge and skills, ensuring that customers receive unparalleled support and service quality.
The participating branches received in-depth training on key technical areas that included:
• Model Introduction – Familiarization with JETOUR’s latest models, their design updates, and new engineering advancements;
• Technical Specifications – Orientation and a detailed examination of performance metrics, engine specifications, and component functionality of all JETOUR models;
• Features and Characteristics – Comprehensive reviews of the latest vehicle features and their unique characteristics;
• Bulletins and Advisories – Learning about the essential safety bulletins, service advisories, and best practices gathered from all JETOUR Auto dealerships and offices worldwide;
• Special Tools and Functions – Practical training on specialized tools and functions to enhance repair accuracy and efficiency.
The participating dealerships were divided into two batches.
For the first batch, the participating dealers were: JETOUR Auto Alabang; JETOUR Auto Edsa Centris; JETOUR Auto Quezon Avenue; JETOUR Auto Pasig; JETOUR Auto Baliuag; JETOUR Auto Dau; JETOUR Auto Marilao; JETOUR Auto Isabela; and JETOUR Auto Fairview.
For the second batch, the participating dealers were: JETOUR Auto Cebu; JETOUR Auto Bacolod; JETOUR Auto Iloilo; JETOUR Auto Davao; JETOUR Auto General Santos; and JETOUR Auto Cagayan De Oro.
Overall, by equipping lead technicians with vital, up-to-date technical skills, JAPI furthers its commitment to outstanding aftersales support that is both limitless and creative, thus, also helping dealerships in the process to deliver a flawless and in-sync customer service experience to all JETOUR vehicle owners across the nation.
JETOUR Auto Philippines Inc. is the sole and official distributor of JETOUR vehicles and services in the country. JAPI sells the seven-seater JETOUR X70 variants in Journey, Travel, and Sport, Plus, the modern crossover variants in JETOUR Dashing, Dashing Symphony, Dashing Lightning i-DM, the subcompact crossover JETOUR X50, the JETOUR Ice Cream Battery Electric Vehicle, and the 4X4 SUV JETOUR T2 and JETOUR T2 Terminator.
For more details about JETOUR, you may visit JETOUR’s 22 authorized dealerships nationwide.